Terms of Service Commercial Agreement Privacy Policy Data Processing Agreement

Privacy Policy

Last updated: August 14, 2026

This Privacy Policy explains how HumanAI Technologies PTE. LTD (UEN 202221894D), a company incorporated in Singapore ("HumanAI Technologies", "Cosmo", "we", "us", "our"), collects, uses, and discloses personal data in connection with Cosmo, our AI-assisted video editing platform (the "Service").

1. Personal Data We Collect

Account Data

Since Cosmo accounts are provisioned by an administrator rather than self-registered, we collect the username, and, where provided, the name and email address associated with your account.

Your Content

We collect the footage, reference images/clips, edit decisions, prompts, and chat messages you submit to Cosmo's AI editing agent, along with the renders, subtitles, and voiceover Cosmo generates in response.

Session and Usage Data

We collect data about your interactions with the Service - pages viewed, features used, and session activity - including through our product analytics and session replay tooling (see Section 4).

Device and Log Data

We automatically collect technical data such as IP address, browser type, and server-side request and error logs, needed to operate and secure the Service.

Communications

If you contact us for support, we collect the contents of that communication along with your name and email address.

2. How We Collect Personal Data

  • Directly from you - when you use Cosmo's chat interface, upload footage, or contact support.
  • Automatically - through server logs and client-side analytics as you use the Service.
  • From your organization's administrator - who provisions your account and may provide your name and email address.

3. How We Use Personal Data

  • To provide the Service, including processing your prompts and footage through Cosmo's AI editing agent and rendering pipeline;
  • To maintain your account and authenticate access;
  • To communicate with you about the Service, including support requests and service notices;
  • To monitor, debug, and improve the Service, including diagnosing errors and understanding feature usage;
  • To detect, investigate, and prevent security incidents, fraud, and misuse; and
  • To comply with our legal obligations and enforce our Terms of Service.

We do not sell personal data, and we do not use Your Content to train third-party foundation models.

4. Third Parties We Share Data With

Cosmo is self-hosted on infrastructure we operate directly, secured over a private network (Tailscale). We share limited personal data with the following categories of service providers, solely to operate the Service:

  • Anthropic - processes your prompts, chat messages, and relevant project context through Claude, the AI model powering Cosmo's editing agent.
  • ElevenLabs - processes text and, where you provide it, voice reference material to generate synthesized voiceover.
  • PostHog - processes usage and session data (including session replay) for product analytics.
  • Sentry - processes device, log, and error data for error tracking and performance monitoring.

We do not otherwise disclose personal data to third parties, except as required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets, in which case we will notify you where required by law.

5. Your Privacy Rights

You may have the right to:

  • Access the personal data we hold about you;
  • Correct inaccurate personal data;
  • Request deletion of your personal data, subject to what we are permitted or required to retain by law; and
  • Withdraw consent, where our processing is based on consent.

To exercise these rights, contact your organization's administrator or email us at pratibimb@live.in. We may need to verify your identity before acting on a request.

6. Legal Bases and Regional Disclosures

Where the Singapore Personal Data Protection Act 2012 ("PDPA") applies, we collect, use, and disclose personal data based on your consent, or as otherwise permitted or required under the PDPA, including for purposes a reasonable person would consider appropriate in the circumstances.

Where the EU General Data Protection Regulation or UK GDPR applies, we rely on the following legal bases: performance of a contract (to provide the Service), legitimate interests (to secure, debug, and improve the Service), and consent (where required, such as certain analytics). You may have additional rights, including the right to lodge a complaint with your local supervisory authority.

7. Cookies and Similar Technologies

We use strictly necessary cookies to keep you signed in, and analytics identifiers (via PostHog) to understand how the Service is used. We do not use advertising or cross-site tracking cookies.

8. Children

The Service is intended for business and professional use and is not directed to individuals under 18. We do not knowingly collect personal data from children.

9. Security

We use technical and organizational measures designed to protect personal data, including private-network access controls, encryption in transit, and restricted administrative access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

Cosmo's infrastructure is operated by us; certain third-party processors listed in Section 4 may process data outside Singapore. Where personal data is transferred internationally, we take steps required under applicable law, including the safeguards described in our Data Processing Agreement.

11. Data Retention

We retain personal data and Your Content for as long as your account is active, and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements, after which it is deleted or anonymized.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date above, and, where appropriate, additional notice will be given.

13. Contact

Questions about this Privacy Policy or our data practices may be sent to pratibimb@live.in.

HumanAI Technologies PTE. LTD (UEN 202221894D) · Singapore · Cosmo